What's great about volunteering is the not only are you helping the festival thrive, you get to enjoy the festival for free! Every volunteer will receive a Volunteer Shirt, 1 Meal voucher for a meal at one of our amazing Food Truck vendors and a complimentary general admission ticket to the festival for each day you participate. So for example if you are available to work all 3 days of the festival, we will have 3 General Admission tickets for you at Will Call under your name. Those are your tickets so if you would like to give a ticket to a friend or family member, go for it! Also if you don't have a chance to use your meal voucher for the day you work, they will be good for any day of the festival.
We have a lot of really cool positions this year. There will be shifts available and Jeffrey Thal who is our new volunteer coordinator will be reaching out after you sign up to give you more details on your position and location. We will also have a training session in February where you will get to meet the staff and we will walk you through the weekend.
I hope to see your returning faces from last year as we had a killer crew! Below you can find descriptions of the positions we are looking to fill. If you have any questions, please feel free to email me at firstname.lastname@example.org!
Lead Volunteer – Manages volunteer staff. Coordinates storage of Green Room supplies and volunteers’ personal effects with the venue. Coordinates volunteer breaks and rotations of staff. Distributes volunteer shirts, parking passes and meal vouchers. Assists Stage Manager and distributes staff as needs arise. There will not be a Lead Volunteer at Lancaster Dispensing Company or Hunter’s Tryst. We will need 3 Lead Volunteers who are available all 3 days.
Ticketing Agent – Sells tickets on a cash and credit basis and tracks both types of transactions. Distributes appropriate wristbands to ticket purchasers. Manages a Will Call list and distributes wristbands appropriate to situation ie Complimentary, Contest Winner, Volunteer Comp, etc. Agents should be confident with using a laptop/tablet device with a card reader to handle sales. A complete inventory will be pre-loaded in the device. The ticketing area will be inside Freedom Hall on the expo booth side. People with a hearing sensitivity should consider the aggravation that much sound may create. ALL volunteers are encouraged to wear hearing protection in the performance spaces.
Merchandise Agent – Sells LRB merchandise on a cash and credit basis and tracks both types of transactions. Sells band merchandise for performers on a cash basis and tracks inventory/sales. Responsible for inventory control before and after daily sales end. Agents should be confident with using a laptop/tablet device with a card reader to handle sales. A complete inventory will be pre-loaded in the device. The merchandise area will be inside Freedom Hall on the expo booth side. People with a hearing sensitivity should consider the aggravation that much sound may create. ALL volunteers are encouraged to wear hearing protection in the performance spaces.
Usher and Security – Assists attendees with directions and crowd flow. Maintains security of performance area entrances to ensure attendees have proper wristbands. During peak ticket sales times, assists Ticketing Agent with wristband distribution. You will not be responsible for site security or handling troublesome attendees! We will have Security Officers to handle that at all venues.
VIP Host – Greets and assists VIP attendees with directions to VIP reserved seating, VIP advance entrance lines, VIP reception areas and events. VIP Hosts at receptions and brunch will perform above duties and assist catering staff as needs arise.
Green Room Manager – Directly responsible for welcoming and assisting artist and meeting artist needs backstage. Reports directly to Stage Manager and coordinates artist meals, beverages and riders. Coordinates with venue Merchandise Agent and Stage Manager to inventory band merchandise, collect proceeds and calculate our 10% share of band merchandise sales to be collected for our charity Music For Everyone.
Loader – Must have ability to lift 50lbs and handle equipment with extreme care. Must be willing to work both indoors and outdoors. Reports to Lead Volunteer and Stage Manager. Shows a welcoming attitude to artists and respect for their property.
Floater – Rotates throughout venue to assist Lead Volunteers as needs arise. May be asked to perform any of the above duties. Will rotate to offer break times to other volunteers as directed by Lead Volunteer.
Stage Technician – Offers special knowledge and assistance to artists as directed by venue Stage Manager and sound technician. Should have knowledge of instruments, pa systems, cabling, and electrical safety. Must be able to lift 50lbs.
Signage Crew – Must be available a few days prior to the event and be able to climb a ladder. Most signage will be hung in the evenings in the days just prior to the event and/or as stages are assembled. Must be able to work from a diagram to ensure proper placement of sponsor signage.
Driver – Basically an on-call, as needed position: our taxi service. May need to pick up artists at airports upon their arrival and return them to airport. May need to drive artists from hotel to venue and back, from venue to restaurant and back, etc. Will drive LRB office personnel at beginning and end of night to distribute and collect Stage Manager materials and proceeds. You should be a licensed and insured driver in good standing with the Commonwealth of PA. We plan to procure a vehicle for these duties but may ask you to use your personal vehicle. You will be compensated for fuel costs if this is the case.
Expo Area Volunteer – Reports to Expo Area Manager and assists with all aspects of ensuring our vendor clients have a successful experience. This may include but is not limited to electrical power, LCCC Wi-Fi codes, number of booths, tables/chairs, etc. You may also assist vendor clients with loading in materials and should be able to lift up to 50lbs.
Wristband Agent - Responsible for checking and issuing wristbands to guests with a valid festival ticket. Will report to the Lead Volunteer.